Phone scams · 5 min read

Social Security scam calls: fake SSA and OIG agents

Short answer

Callers claim your Social Security number has been suspended or used in a crime, and demand payment or personal details. In 2026 the SSA Office of the Inspector General warned about fake "call transfers" and imposters using real employee names and fake badges. Hang up, and call SSA yourself at 1-800-772-1213.

The 2026 tactics

  • Fake transfers (SSA OIG, July 29, 2026): a "bank" or "retailer" says it is transferring you to Social Security. The OIG says legitimate companies cannot transfer calls to SSA or OIG, so any such transfer is a scam (SSA OIG).
  • Real names, fake badges (SSA OIG, April 28, 2026): scammers use the names of real SSA and OIG employees and send badge images (SSA OIG).
  • "Verify your SSN" offers: a caller offers to check your record for fraud as a pretext to collect your number.
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What SSA will not do

  • Suspend your Social Security number.
  • Threaten arrest or legal action unless you pay.
  • Demand payment by gift card, wire, crypto or cash by mail.
  • Ask you to keep a call secret.

What to do

  1. Hang up without pressing keys. Do not trust caller ID or names.
  2. Call SSA directly at 1-800-772-1213 if you are worried.
  3. Report at oig.ssa.gov or ssa.gov/scam, and at ReportFraud.ftc.gov.

Questions

Can my Social Security number be suspended?

No. Any call saying it has been suspended is a scam.

The caller knew my name and address. Is it real?

Scammers buy and steal personal data. Knowing your details does not make a caller legitimate.

Who is behind that number?

Search a name, phone number or email to see public profiles and records.

Sources

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Published 2026-10-28 by the TrueSearch Safety Team. General information, not legal advice. In an emergency call 911.

TrueSearch is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Do not use TrueSearch or anything on this page to make decisions about employment, housing or tenant screening, credit, insurance, or any other FCRA-covered purpose. Results come from publicly available information and licensed telecom data and may be incomplete or out of date.