Call centers
Phone validation for call centers
Every dead number your dialer reaches is agent time spent on a recording. Check the list before it goes into the campaign.
Start 7-day free trial →What you get back
- ✓Disconnected and unassigned numbers come back marked dead, so they never reach the dialer.
- ✓Landline, mobile and VoIP are labeled per number, so you can route lists to the right campaign or dialing mode.
- ✓Carrier is returned for each number, useful for sorting and troubleshooting connect rates.
How call centers teams use it
- Clean a purchased or aged list before loading it into the dialer.
- Re-check a list between campaign passes to drop numbers that went dead.
- Call the API from your CRM or dialer to check new records as they arrive.
What it does not do
TrueSearch does not check the National Do Not Call Registry, state DNC lists or litigator lists. Run those checks separately where they apply to your calls.
Upload a CSV or Excel file. Get back every number marked valid or dead, mobile, landline or VoIP, with carrier.
Starter: $97/month for 5,000 numbers after the 7-day trial. Cancel anytime.
Questions
What does the check return for each number?
Whether the number is valid or dead, its line type (mobile, landline, VoIP or toll-free) and its carrier.
Does it check Do Not Call or litigator lists?
No, not yet. TrueSearch checks validity, line type and carrier only.
How do I start?
Start the 7-day free trial (250 numbers), then upload a CSV or Excel file or paste numbers. Starter is $97/month for 5,000 numbers after the trial.
Is my list stored?
No. Lists are processed and returned. We keep usage counts, not your numbers.
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This guide is general information, not legal advice. TrueSearch for Business checks validity, line type and carrier from licensed telecom data. It does not check the National Do Not Call Registry, state DNC lists or the FCC Reassigned Numbers Database. Not a consumer reporting agency; not for FCRA purposes.